CCIF Toronto – February 8-9, 2024
February 8, 2024 - February 9, 2024
The Canadian Collision Industry Forum is Canada’s largest gathering of collision industry stakeholders.
CCIF Toronto offers collision repairers, insurers, suppliers and service providers, original equipment manufacturers and dealers a unique opportunity to connect in one central location to showcase and view new products and services, network, and attend professional development sessions.
Schedule
Thursday, February 8, 2024
Trade show: 2:00 p.m. – 10:00 p.m.
Workshop 1*: 2:30 p.m. – 4:00 p.m.
Workshop 2*: 4:30 p.m. – 6:30 p.m.
Networking reception: 6:30 p.m. – 10:00 p.m.
*Space is limited. To attend you must register to participate in the workshop upon purchasing your conference registration.
Friday, February 9, 2024
Trade show: 8:00 a.m. – 1:00 p.m.
Conference sessions: 8:00 a.m. – 2:30 p.m.
Schedule is subject to change.
Event registration
Exhibitor application
The deadline to submit an application to become an exhibitor is November 27, 2023. Space is limited and is available on a first come, first served basis.
Exhibitor information
Click here for the show details.
Agenda
Thursday, February 8, 2024
| 2:30 p.m. – 4:00 p.m. |
Workshop: Understanding the financial puzzle Unlock the crucial financial insights for collision repair shop owners as we dive deep into financial KPIs, cash management, and accounts receivable and payable strategies, tailored to your unique industry needs. Speaker: Jim Bethune, President, Bethune Consulting Services |
| 4:30 p.m. – 6:00 p.m. | To be announced |
Friday, February 9, 2024
| 9:00 a.m. – 9:30 a.m. | To be announced |
| 9:30 a.m. – 10:15 a.m. | To be announced |
| 11:15 a.m. – 11:45 a.m. |
Collision industry trends Explore the evolving intricacies of the automotive repair industry, uncovering how OEMs are adjusting their roles to navigate these changes. Develop an understanding of the connections between OEMs, repair facilities, and emerging technologies, providing a well-rounded perspective on the dynamic nature of modern vehicle repair processes. Speaker: Ryan Mandell, Director Claims, Performance, Auto Physical Damage Solutions, Mitchell, an Enlyte Company |
| 1 p.m. – 1:45 p.m. |
Ten ways to improve profitability Discover the ten key strategies for boosting profitability in the collision repair industry. This session will explore how to navigate obstacles, optimize resource management, and embrace sustainability while learning about best practices for a more profitable business. Speaker: Steve Trapp, Business Process Consultant, LEAP – Learning, Experience, Aptitude, & Promotion, LLC |
| 1:45 p.m. – 2:30 p.m. |
Electric vehicles: safety and repair procedures In this presentation you will learn the basics of EV safety in a collision shop, how to identify issues before bringing an EV into the shop with the EV Intake Process, repair information and new procedures that EV will require. Speaker: Joel Dufkis, Instructor, I-CAR |
Speakers
Ryan Mandell, Director Claims, Performance, Auto Physical Damage Solutions, Mitchell, an Enlyte Company
Ryan has spent his entire career in the automotive industry and has a wide array of experiences ranging from field claims appraiser, body shop manager, and as a regional director for a large recycled parts supplier. In his current role, Ryan works with a multitude of industry stakeholders including insurance executives and material damage leaders to provide actionable insights and consultative direction for their organizations with a heavy reliance on data analytics. Ryan earned his Master of Arts degree from Northern Arizona University and Bachelor of Arts from the University of San Diego. Ryan has spoken at numerous industry events and is a frequent author of content related to auto insurance, vehicle complexity, and collision repair whose research has been cited by the New York Times, Road & Track, and Automotive News among others. He lives with his wife and four sons in Greenville, South Carolina.
Steve Trapp, Business Process Consultant, LEAP – Learning, Experience, Aptitude, & Promotion, LLC
Steve Trapp graduated from the University of Wisconsin with a degree in Economics Education and minor in Accounting, worked for the 3M Corporation in sales and marketing role with 3M ARM$ (their management system division), then joined AkzoNobel and started the industries first value-added program in North America Acoat selected. He later joined ABRA Auto Body to help with franchising and new site integration. Steve later returned to the paint company consultancy side working for DuPont / Axalta for 15 years where he earned a green and black belt in Six Sigma and worked with Mike Anderson to build numerous management courses (with a focus on continuous improvement), built up their performance groups, and led a team of Strategic Account Managers in the US and Canada. Steve now runs a consulting company to aid shops with implementing SOP’s and performing financial analysis.
Jim Bethune, President, Bethune Consulting Services
Jim Bethune, CPA CA, B.Comm., is an accomplished financial executive renowned for his instrumental role in driving organizations to rapid growth and enhanced profitability. His recent leadership roles that include serving as President and Chief Executive Officer of Ok Tire, a franchise operation with annual sales exceeding $1 billion. Before that, as Chief Operating Officer of Neelands Group Limited, he spearheaded operational aspects, implemented a new ERP system, and facilitated the expansion into Georgia.
Beyond his professional accomplishments, Jim is a respected community leader with an outstanding record of fundraising and event planning, contributing to various organizations such as the Southampton Tennis Club, Rosedale Tennis Club, Amity Goodwill Industries, and more. He also played a pivotal role as a two-term Chair of The Mohawk College Board of Governors, contributing to the institution’s ranking among the top three schools in the province.
Joel Dufkis, Instructor, I-CAR
Joel Dufkis is a seasoned automotive professional with a career spanning nearly two decades, beginning in 2004. An ASE Certified Master Technician, Joel specializes in L3 (Light Duty Hybrid/Electric Vehicles) and L4 (Advanced Driver Assistance Systems), alongside xEV Technician Electrical Safety – Level 2 certification.
In 2020, Joel Dufkis founded a mobile EV repair company, capitalizing on the evolving electric vehicle landscape. His entrepreneurial spirit also led to the creation of the Automotive Technology Instructor Network (ATIN) in 2018, a platform connecting automotive educators and industry experts.
Within I-CAR, Joel Dufkis serves as an instructor for ADAS and EV classes, while also contributing as an ADAS and EV Subject Matter Expert. His commitment to innovation and knowledge-sharing continues to shape the industry’s future.
Joel Dufkis is dedicated to staying at the forefront of automotive advancements and is recognized for his exceptional contributions to the field.
Venue
The International Centre – Hall 5 and Aviation Ballroom
6900 Airport Road
Mississauga, Ontario L4V 1E8
Hotel reservation
CCIF is pleased to offer special rates starting at $189 plus tax at the Delta Hotels by Marriott Toronto Airport & Conference Centre.
To book a hotel room, please contact:
Phone: (416) 244-1711
Block Name: Canadian Collision Industry Forum Toronto 2024
Rates are eligible until Thursday, January 18, 2024. Guestrooms will be subject to availability on a first come, first served basis. Book now!
Shuttle
Complimentary transportation
Airport shuttle
A complimentary airport shuttle to and from Toronto Pearson International Airport is available for CCIF attendees staying at the Delta Hotels by Marriott Toronto Airport & Conference Centre. Please call 416-244-1711 and select option #3 for more information.
Event shuttle
A complimentary shuttle between the Delta Hotels by Marriott Toronto Airport & Conference Centre and the International Centre: Hall 5 is available for CCIF attendees.
Seats are available on a first-come-first-served basis. Limited seats are available at each pick-up.
The shuttle will only pick up and drop off at scheduled stops/locations. Weather and traffic conditions may impact shuttle schedule times.
Open alcohol is not permitted on the shuttle.
The shuttle bus is not wheelchair accessible.
Pets are not permitted on the shuttle bus. Only registered and certified service animals are permitted. A valid service animal license is required.
From: Delta Hotels by Marriott Toronto Airport & Conference Centre
655 Dixon Rd, Toronto, ON M9W 1J3
Boarding location: Curbside near west side door (Starbucks)
To: International Centre: Hall 5
6900 Airport Rd, Mississauga, ON L4V 1E8
Boarding location: Curbside near Entrance 5
Thursday, February 8*
First shuttle departs Delta Hotels by Marriott Toronto Airport & Conference Centre at 11:00 a.m.
Last shuttle departs the International Centre at 10:45 p.m.
| Delta Hotels by Marriott Toronto Airport & Conference Centre | International Centre: Hall 5 |
| 11:00 a.m. | 11:15 a.m. |
| 11:30 a.m. | 11:45 a.m. |
| 12:00 p.m. | 12:15 p.m. |
| Driver break | |
| 1:00 p.m. | 1:15 p.m. |
| 1:30 p.m. | 1:45 p.m. |
| 2:00 p.m. | 2:15 p.m. |
| 2:30 p.m. | 2:45 p.m. |
| 3:00 p.m. | 3:15 p.m. |
| 3:30 p.m. | 3:45 p.m. |
| 4:00 p.m. | 4:15 p.m. |
| 4:30 p.m. | 4:45 p.m. |
| 5:00 p.m. | 5:15 p.m. |
| 5:30 p.m. | 5:45 p.m. |
| 6:00 p.m. | 6:15 p.m. |
| 6:30 p.m. | 6:45 p.m. |
| 7:00 p.m. | 7:15 p.m. |
| 7:30 p.m. | 7:45 p.m. |
| Driver break | |
| 8:30 p.m. | 8:45 p.m. |
| 9:00 p.m. | 9:15 p.m. |
| 9:30 p.m. | 9:45 p.m. |
| 10:00 p.m. | 10:15 p.m. |
| 10:30 p.m. | 10:45 p.m. |
| 11:00 p.m. | |
Friday, February 9*
First shuttle departs Delta Hotels by Marriott Toronto Airport & Conference Centre at 7:30 a.m.
Last shuttle departs the International Centre at 3:30 p.m.
| Delta Hotels by Marriott Toronto Airport & Conference Centre | International Centre: Hall 5 |
| 7:30 a.m. | 7:45 a.m. |
| 8:00 a.m. | 8:15 a.m. |
| 8:30 a.m. | 8:45 a.m. |
| 9:00 a.m. | 9:15 a.m. |
| 2:00 p.m. | |
| 2:15 p.m. | 2:30 p.m. |
| 2:45 p.m. | 3:00 p.m. |
| 3:15 p.m. | 3:30 p.m. |
| 3:45 p.m. |
*Schedule is subject to change.
Travel
Air Canada
Book online at www.aircanada.com and enter promotion code MZQZ4UW1 to receive a 10 percent discount on eligible fares*. The travel period begins Wednesday, January 31, 2024 and ends Friday, February 16, 2024. *5 per cent discounts will apply to standard fares, 10 per cent flex fares and up for North American travel.
WestJet
Book online at www.westjet.com/conventions and enter promotion code 6U7U6PT to receive a 5 per cent discount off Econo, 10 per cent discount off EconoFlex and Premium base fares for guests travelling to Toronto, Ontario only. The travel period begins Wednesday, January 31, 2024 and ends Friday, February 16, 2024. No discount will apply to Basic or Business class bookings. Travel Agents GDS promotion code: YBE50.
Contact information
CCIF Events
Email: events@ccif.ca