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CCIF Montreal 2022 – June 2-3, 2022

June 2 - June 3

Event Details

Thursday, June 2
Workshop: 4:30pm – 6:30pm
Networking Reception: 6:30pm – 10:00pm

Friday, June 3
Breakfast and registration: 7:00am – 8:30am
General sessions: 8:30am – 11:45am
Lunch: 11:45am – 1:00pm
General sessions: 1:00pm – 3:45pm

Friday sessions will be presented in both official languages, English and French. Simultaneous interpretation will be available.
interpretation is recommended for attendees who are unilingual (English or French)

*Space is limited. The workshop will be facilitated in French only.


The CCIF Montréal 2022 registration fee provides full access to the conference including Friday breakfast, lunch and refreshments. The registration fee also includes all optional activities including the workshop on Thursday afternoon, and the Networking Reception on Thursday evening.

Who should attend?
Collision Repairers, Insurers, Suppliers and Service Providers, OE Manufacturers and Dealers, Trade associations, Educators and Students.

Early bird registration fee: $179 + tax until April 27, 2022
Regular registration fee: $199 + tax after April 28, 2022

Pre-registration is required.




Please use the latest version of Google Chrome, Firefox, Safari or Microsoft Edge for best results viewing the website and completing the registration form.

Cancellation and Refunds Policy
A full refund for registration cancellations will be available up until May 20, 2022. Registration cancellations after May 20, 2022 are non-refundable. Registrations are non-transferrable.


7:00 a.m. Registration and Breakfast
8:30 a.m. Caroline Lacasse, CCIF Director (French)
Welcome Remarks
8:40 a.m. Paul Prochilo, Simplicity Car Care and CCIF Chair (English)
Opening Remarks and Subcommittee Updates
9:15 a.m. Darren Slind, Clarify Group (English)
Collision 2022: An Industry in Transition
9:45 a.m. Marc-Olivier Legentil, Bell Nordic (French)
Toyota Kata: How to Improve the Performance of Your Organization on a Daily Basis
Networking Break
11:15 a.m. Charles Aubry, Progi (French)
The Importance of Getting Closer to Your Partners
12:00 p.m. Lunch and Networking
1:15 p.m. Jean-Luc Sauriol, asTech power by Repairify (French)
What to Know About Scanning and Calibration
2:00 p.m. Didier Dubois, HRM Group (French)
The Employee Experience: The Key to Retaining Your Employees
3:00 p.m. Paul Prochilo, Simplicity Car Care and CCIF Chair (English)
Closing Remarks
3:15 p.m. Meeting Closing



Registrants for CCIF Montreal 2022 may attend the CCIF Workshop on Thursday, June 2 from 4:30pm to 6:30pm for free, but
MUST reserve your spot at the workshop by emailing events@ccif.ca. Space is limited!

Title: Perfect your everyday problem solving skills with the Toyota Kata

Facilitator: Marc-Olivier Legentil, Bell Nordic

Presentation outline:

This workshop will focus on learning the kata improvement and the kata coaching using playful practical exercises carried out in a small work group.

Using these katas, you will learn to:
– Eliminate the obstacles you encounter on a daily basis through rapid improvement and problem-solving cycles
– Draw lessons from these experiences
– Facilitate continuous improvement meetings
– Develop your coaching skills in problem solving.

The workshop will be facilitated in French only.


More information will be available soon.

Speakers spotlight

Darren Slind, Co-Founder and Managing Director at Clarify Group Inc.

Darren Slind joins Clarify Group as equity partner and Managing Director after a distinguished tenure leading global business units for J.D. Power. Most recently, Darren led the Company’s operations across South Asia, South East Asia and Oceania as Region President. He was responsible for client service and the delivery of voice-of-the-customer based insights and solutions that supported the growth and success of automotive clients across nine countries including India, Thailand, Vietnam and Australia. Prior to his assignment in Singapore, Darren led automotive operations in Canada and Latin America from 2011 to 2017 as Senior Director.

He has consulted with leading brands across several industries to achieve business performance gains through a deeper understanding of customer expectations and the alignment of key customer touch points to these expectations.

Darren earned a Bachelor of Commerce from the University of Toronto and an MBA with distinction from the Schulich School of Business, York University. He completed the Digital Business Strategy online executive program at MIT Sloan School of Management in 2020.

Marc-Olivier Legentil, Senior Consultant, Bell Nordic inc.

Marc-Olivier Legentil (M.Sc.) cumulates over 10 years of experience in several roles related to quality management, continuous improvement, logistic, and operation management. He has worked for companies such as L’Oréal, Electrolux, Accedian and Belron Canada. He has a B.A.A and a M.Sc. from HEC Montréal.

He is a Certified Six-Sigma Master Black Belt (ÉTS) and a trainer on topics such as process mapping, Toyota Kata, Lean Six-Sigma and operation management. Marc-Olivier is a co-author of the Toyota Kata Memory Jogger. He is responsible for process improvement and coaching projects using the Toyota Kata method and wrote a master’s thesis on the impact of Toyota Kata on organization’s culture in order to sustain continuous improvement.

Marc-Olivier Legentil consulting focuses on improving productivity and quality through facilitation and workshop facilitation mainly in the municipal, manufacturing, construction and technological sectors.

Charles Aubry, Account Manager, Progi

Charles Aubry is an entrepreneur who has worked in the automotive parts industry for over 20 years. During the last decade, he joined Progi and became a national expert in shop capacity planning. He has contributed to several conferences and specialized articles. Many of his clients have had great success thanks to his advice and the use of ProgiPlanning.




Jean-Luc Sauriol, Director Business Development Canada, asTech power by Repairify

Jean-Luc Sauriol is Director of Canadian Business Development for asTech, a Repairify company. He has spent the past 35 years following his passion for diagnostics technology and technical problem-solving in the automotive sector. He began his career as a chief mechanic at the Spenard David Racing School and later began the first mobile troubleshooting company in the Montreal area, called Diagno-Pro. After earning his degree at Sherbrook University in 1990, his career led him to the automotive training field. He eventually became Director of the TechNet support line and Training Manager for CARQUEST Canada in 2003. In 2006, he developed an OBD3 EBRS-based repair solution, which was acquired by ALLDATA in 2013. He remained there until 2020, when he joined asTech.

Didier Dubois, Strategist, HR Marketing and Digital HR Solutions, HRM Groupe

Didier Dubois has more than 20 years of experience in human resources. In 2006, he co-founded HRM Groupe. This HR Marketing consulting group specializes in supporting organizations to improve the attraction and retention of human resources.

He is the author of several articles on human resources and also speaks at numerous conferences across Canada and in France.

Finally, Didier Dubois is the co-author of the book “How to attract and retain employees” (Comment attirer et fidéliser des employés ) published in 2009 by Éditions Transcontinental as well as the books “RH 2.0: Survival guide for recruiting on the Web” (RH 2.0 : Guide de survie pour recruter sur le Web) published in 2010, “How to build your use of social media” (Comment bâtir votre politique d’utilisation des médias sociaux ) published in 2011 and republished in 2018, “How to build the career section of your website” (Comment bâtir la section carrières de votre site Web) published in 2012 and “How to build an eye-catching job offer” (Comment bâtir une offre d’emploi accrocheuse ) published in 2013 by Éditions Yvon Blais (Thomson Reuters). Didier is the co-founder of the e-magazine FacteurH.com.


Montréal Airport Marriott In-Terminal Hotel (Located in Montréal-Pierre Elliott Trudeau International Airport)
800 Place Leigh-Capreol
Dorval, QC H4Y 0A4
Telephone: (514) 636-6700

Hotel Room Reservation Block

CCIF is pleased to offer special rates starting at $215.00 + tax at the Montréal Airport Marriott In-Terminal Hotel.

To book a hotel room, please contact:

Phone: 1 (877) 231-0748
Block Name: Canadian Collision Industry Forum

Rates for the Marriott eligible until Wednesday, May 11, 2022. Guestrooms will be subject to availability on a first come, first served basis.



The Montreal Airport Marriott In-Terminal Hotel is now sold out for June 2, 2022.

CCIF has arranged additional rooms and is pleased to offer special rates starting at $235.00 + tax at the Sheraton Montreal Airport Hotel  (1.8 km from the event venue. Shuttle available to the airport)

Rates for the Sheraton eligible until Wednesday, May 20, 2022. Guestrooms will be subject to availability on a first come, first served basis.



Air Canada
Book online at www.aircanada.com and enter promotion code TNNC8CK1 to receive a 10% discount on eligible fares*. The travel period begins Thursday, May 26, 2022 and ends Friday, June 10, 2022. *5% discounts will apply to standard fares, 10% flex fares & up for North America travel.

Book online at www.westjet.com/conventions and enter promotion code 2V8T0VU to receive a 5% discount off Econo, 10% discount off EconoFlex and Premium base fares for guests travelling to Montreal, Quebec (YUL) only. The travel period begins Thursday, May 26, 2022 and ends Friday, June 10, 2022. No discount will apply to Basic or Business class bookings. Travel Agents GDS promotion code: YBB94.

VIA Rail
Book online at https://reservia.viarail.ca/ and enter VIA convention discount code 14240 to receive a 10% discount* on the best available fare in Economy, Economy Plus, Business, and Business Plus from all stations throughout the VIA system to Montreal, Quebec and return. The travel period begins Friday, May 27, 2022 and ends Sunday, June 5, 2022. *Does not apply in any Escape fares and Prestige Class. Fare applies to a maximum of two passengers per booking.

Contact Information

CCIF Administration and Management
Email: events@ccif.ca

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June 2
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Montreal Airport Marriott In-Terminal Hotel (Located in Montreal-Pierre Elliott Trudeau International Airport)
800 Place Leigh-Capreol
Dorval, QC H4Y 0A4 Canada
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